What happens after I make the report?
If it is determined that the referral warrants investigation, a Child Protective Services (CPS) worker will first have contact with the child victim and the reporting person. The caseworker will assess the situation and determine the immediate protection needs of the child. Workers contact with the child victim is determined on a risk scale and can either be within a 24 hour period, a 48 hour period or a period of 3-5 days, depending upon the severity of the referral.

Once the caseworker has completed the investigation they will make one of three findings; the report is “unsubstantiated” if there is no credible evidence that the child was abused or neglected, the report is “substantiated” when there is credible evidence that abuse or neglect occurred or the report is “unable to substantiate” when there is not enough credible evidence to make a finding. The investigation must be complete within 60 days.

Depending on the results of the investigation, the family may be offered in-home voluntary services, services in the home through court order, family preservation services, shelter care, or, if the child is at imminent risk, substitute care services such as relative placement or foster care.

Show All Answers

1. How do I report a suspected case of abuse and neglect?
2. What is child abuse and neglect?
3. When should I report abuse or neglect?
4. Who will know I made a report?
5. What happens after I make the report?
6. Does a report mean a child will be removed from the home?