Frequently Asked Questions

 Does this cost anything? The CCS is program is covered by Medicaid/Forward Health, state insurance. Unless you   are determined to have a cost share under Medicaid, there is little to no cost to you. You would still be responsible   for any out of pocket costs to pay for your Medicaid/Forward Health premiums. If you do not have Medicaid, the   resource center can help determine how we can support you getting connected. The resource center can be   reached at: 262-764-8555 for adults, or Christy Guerra for youth: 262-605-6599. 

 Will my information get back to the courts/probation or parole officers/DCFS workers? The CCS program   abides by all privacy laws and information sharing is treated within the confines of the law.

 What is case management? Case management is a task by a service facilitator that helps you with the process of   planning, facilitation and collaboration by the service facilitator who advocates for the participant to be enrolled in   resources and supports to meet their identified needs, through assessment and communication. The service   facilitator helps locate identified supports and funds them.

 What can the service facilitator help me with? The service facilitator can help with your identified goals and   interventions identified through the assessment and service plan. This may include support in connecting to a   therapist, providers, medication management, or individual skills worker. The service facilitator can also help   support the participant with individual goals such as: maintaining mental and physical health, utilizing healthy   coping skills, medication compliance, obtaining healthy support systems and/or other identified goals relating to   mental health stability and community living.

 Will the service facilitator find me a place to live? No. The service facilitator will assist the participant in   connecting   to resources that support the participant’s housing needs i.e.: help signing up for section 8 voucher   and/or provide information about potential apartments in the consumers price range.

 Do I have to participate? Is it mandatory? No. The CCS program is a voluntary program and participation is   solely at the discretion of the participant. Participants who are enrolled into CCS, should be willing to engage in services   to help meet their identified needs.