Medicare Open Enrollment is Oct 15-Dec 7. Artwork in deep red, navy.

Benefit specialists help answer questions and solve problems related to many public benefits such as Social Security, Medicaid, other health insurances and public benefits for people age 60 and older and adults (age 18 to 59) with a physical or cognitive disability or a mental illness.

Several resources have been specifically developed to meet the needs of Medicare beneficiaries.

Medicare Part D / Drug Insurance Assistance

The Medicare Part D Annual Election Period runs from October 15 through December 7 each year. During this time people can change, disenroll or enroll in Part D plans. The Elder Benefit Specialist Program offers continued assistance to older adults and those who work with seniors in understanding Medicare Part D / Drug Insurance. Older adults who are currently on, or soon going on Medicare and have no other prescription drug insurance may want to learn about Part D / Drug Insurance. Presentations are scheduled beginning mid-September at various locations and times.

One-on-One Assistance

For those who need help picking a plan. This consists of individual one-on-one assistance and web access to compare plans. Please bring a list of your current medications. Appointments are scheduled in 10 to 15 minute increments.

Ask the Benefit Specialist

If you have a brief or simple Medicare question, contact the Elder Benefit Specialist.

Medicare Workshops

Monthly workshops are offered to help people gain a better understanding of Medicare. Upcoming Medicare Workshops are listed on the events page. 

The Medicare Workshops provide instruction about:

  • Terminology
  • Regulations
  • Appeals and grievances
  • Fraud
  • Resolving problems

Medicare Minutes

Medicare Minute presentations are offered monthly. These programs provide information on a wide range of Medicare topics.  SHIP-branded Medicare Minutes are developed by the Medicare Rights Center as a State Health Insurance Program (SHIP) National Technical Assistance Center service. The Medicare Rights Center is a national, non-profit consumer service organization.  They  are one of the SHIP-branded National Technical Assistance Center partners. Check the events page for upcoming Medicare Minutes presentations.

Reservations Requested

Please call the Aging & Disability Resource Center to make a reservation or appointment for these or any other benefit issues. Call 262-605-6646 or 1-800-472-8008.

"Welcome to Medicare" Online Series

Share all or any part of the educational series from the Wisconsin State Health Insurance Assistance Program (SHIP) to help consumers learn about Medicare. Presented by Debbie Bisswurm, GWAAR Medicare Outreach Coordinator. Download the Welcome to Medicare series Powerpoint to print and share with your audience.

Please note: Adobe Flash Player is required to play these videos.